The SJH Process Sarah J Hill

The process behind every Sarah J Hill project

You will always know
what happens next.

Most people's experience of getting a website built is a long, quiet gap where nothing seems to happen and nobody tells you anything. This is the opposite of that.

Start with a few questions Have a look round as a guest Already a client? Sign in

Step one is a form. It costs nothing, commits you to nothing, and takes about five minutes. Or open the guest demo and see the whole system working, with nothing to sign up for.

Made to be easy on you

You have a job already. This one is mine.

  • 01

    You are never left wondering

    Sign in whenever you like and see the stage we're at, what's just been finished, and what's coming. No chasing, no "any update?" emails.

  • 02

    One thing asked at a time

    When I need something from you it arrives as a short form with a clear deadline — not a twelve-point email you have to unpick on a Sunday.

  • 03

    Plain English throughout

    No wireframe-schema-sprint-velocity talk. If a word needs explaining, it gets explained, and you never have to pretend you followed it.

  • 04

    Nothing gets quietly forgotten

    Every stage has a written finish line. Accessibility, speed, testing and handover are steps in the process, not extras that fall off the end when time runs short.

  • 05

    You keep everything

    Files, decisions and documents stay in one place you can reach, during the project and after it. You finish owning your site outright.

  • 06

    Priced before it starts

    Scope and cost are agreed in writing at stage two, before a line of code exists. Surprises are a failure of process, not a fact of life.

Twelve stages, start to finish

A quick look at the shape of it. Small projects move through some of these in an afternoon; bigger ones take longer. You'll know which is which before we begin.

  1. 00Discovery
  2. 01Proposal
  3. 02Research
  4. 03Strategy
  5. 04Wireframes
  6. 05UI Design
  7. 06Testing
  8. 07Tech Setup
  9. 08Build
  10. 09QA
  11. 10Launch
  12. 11Handover

Behind each of these sits a checklist I work through and you don't have to think about. That part is my problem, which is rather the point.

Signing in

Clients

See your project's progress, what's needed from you, and the files we've shared. You'll only ever see your own project.

Client sign-in

You'll have had an invitation by email. Sign-in is a link — there is no password to lose.

Owner

The full working system: every stage, task, template and client. For me and anyone I invite in.

Owner sign-in

Not a public tool. Signing in is required before anything loads.

Thinking about a project?

Start with the questions. If it turns out I'm not the right fit, I'll tell you that and point you somewhere better.

Start with a few questions

Ten minutes. No cost, no commitment.